‘Acqhiring’ – a new word not in dictionary yet.

With today’s announcement(well its kind of official although not coming from Google or Kevin) of Google hiring Kevin Rose, the founder of Digg, a new word surfaced in some of the tech news reports. It is “acqhiring” (acquisition+hiring). I must have missed finding this word when I wrote an earlier blog on acquisitions.

Kevin most recently founded Milk as a mobile application lab and its first and only product “Oink” was shut down just yesterday after a few months of service. When I read about it, I didn’t find the reasons for closure convincing. One day after that comes the news that Kevin is joining Google.

This latest acquisition again is not about acquiring a company, but about hiring talent. Kevin is popular in social networking communities and Google could leverage that to catapult Google+ to the next stage. He has  more than a million followers on Twitter alone.  Google+ is struggling to make an impact yet and Kevin can definitely help improve the situation. We have to wait and see what this ‘acqhiring’  could lead to and how.

Can OWDs (Open Web Devices) trump the smartphones?

The official Mozilla mascot

Image via Wikipedia

Open Web Devices are a new breed of mobile devices that will run on B2G (Boot to Gecko), a standalone operating system for the open web, with the following value proposition:

“OWDs will give users a faster Web experience, rivaling that of the smart phone experience, but at a cheaper price.”

No doubt Mozilla, the creator of B2G, has an uphill task to make a significant impact in the smart phone OS market that is now a duopoly, with iOS and Android sharing more than 75% of the worldwide market. Android’s success comes from its strategic partnerships and the open-source model, while iOS’s success was through its stunning devices and excellent user interface. Inspired by Google’s success with Android, Mozilla appears to build B2G platform with some key partnerships to start with:

  • Qualcomm to offer chipset level support – a key to success of the OS as performance will be a big hurdle to cross. Mozilla needs to carefully learn from the webOS by HP( after acquiring it from Palm),  which failed miserably due to short-sighted architecture based on webkit browser, resulting in poor integration and software performance issues.

  • Adobe for Application development ecosystem – another essential to gain market traction and adoption of the platform. Remember Adobe recently acquired PhoneGap, a leader in free HTML5 ADK/SDK tools and APIs.  It is interesting to note that Adobe fought with Apple on its Flash-lite Vs. HTML5 and see where it landed.

  • LG for manufacturing mobile devices – LG literally lost in the smart phone race and is in dire need to land on something to claim leadership and differentiation.

  • Telefonica as a carrier partner – great to start with such a carrier, who encourages innovation and supports new entrants.

  • Open source community – the vast software developers community, which contributed towards Mozilla’s success through products such as Firefox, Bugzilla, Firebug, and Gecko and the mobile application developers who want to lower development efforts for cross-platform devices.

I think the openness of HTML5 and possibility to create and deploy apps on much cheaper feature phones may attract developer community. The currently fragmented smart phone OS versions(not so much with iOS) can cause support issues for today’s application developers, but when they can use B2G platform that enables them to build cross-compatible applications on not only mobile devices (feature phones, smart phones, and tablets), but also PCs , it will be hard to ignore such a possibility. HTML5 is key to make this happen, and that is what Mozilla is banking on. In addition to support issues, the market place control is another issue that could de-motivate a few developers. But with HTML5, they can overcome that issue as well. Amazon did exactly that through its Kindle cloud reader app built on HTML5, when it faced nagging issues with Apple over the iOS application for Kindle. Mozilla seems to have made good progress already in creating a marketplace for HTML5 apps, similar to Apple’s App Store and Google’s Market Place.

Through B2G and OWDs, Mozilla is NOT aiming to replace existing marketplaces, but is attempting to offer developers and users “an alternate marketplace that provides a lot of high quality HTML5 apps that work across the widest number of devices and platforms.” So, OWDs may have a chance to create a complementary market to the now expensive smart phones, especially in the mass markets and developing countries. The only concern I have is the reliance on network speeds, especially in developing countries, but as you know the customers there forgive poor QoS(Quality of Service) in most cases.

A big question that Mozilla must not forget to ask is : What if android phones becomes so cheap that OWDs aren’t cheaper anymore?

Why shutdown a business when you just acquired it?

One big reason a company acquires another is to grow “quickly”. If so, do the following two announcements show that?

“Twitter recently acquired Summify and shut it down.”

“Amazon recently acquired TeachStreet and shutting it down on 15th Feb.”

Microsoft, Google, Facebook, Apple, and many more companies acquired companies that they killed, intentionally, post-acquisition. Why acquire and then kill? Hmm… that is tough to answer but let me try. But before that, lets look at a few reasons why acquisitions happen:

- Perceived Synergy: Hope is that the overall value created is at least more than the sum of value created individually by both companies. An example would be Amazon’s acquisition of zappos, woot, diapers.com, and many more deals based online shopping sites.

- Risk mitigation: Overcome competitive pressure and threats by acquiring the competition. Microsoft did this a lot in the early stages and most recently Oracle’s acquisition of PeopleSoft and Siebel are in my opinion risk mitigation than synergy based acquisition.

- Diversification: A conglomerate which is sitting on cash piles could acquire a company in a market that it doesn’t currently take part in. The hope is either to lower its risk of investments or to increase the company’s foot print in the market.  You will find this a lot in financial markets. However, it is a common practice in other industries as well, such as in the retail space Walmart has diversified many ways. Most recently, it foraged into online streaming video service.

- Integration: Either vertical or horizontal, depending on the case, integration helps a company be a bigger part of the value chain of a business/market. Mostly found in manufacturing industries. Apple is a great example given its depth of vertical integration to design, build, market, sell, and service its products.

- Buying Innovation: If a company lacks the resources, capabilities, and support structure to innovate, it could go out and shop for an innovative company within its domain of interest and just acquire. We see this a lot in pharmaceutical industries where the innovation cycles are long. High-tech industry is always a big contributor in this category,  given the short timeline within which a company can fold the innovation into its portfolio and make significant progress. Microsoft’s acquisition of Skype could be a good example for this. Sometimes, it’s the lack of time that pushes this kind of acquisitions. For example, Google acquired Android not because it doesn’t have the resources and capabilities to come up with a mobile OS. It’s the time factor that forces such an action.

There could be some other reasons for acquisitions, but those fall under a small group. For example a company in financial crisis that has put itself for sale, a family business with no one to run it, a company divesting some of its business units, etc.

Based on the history of acquisitions so far, it is a fact that most acquisitions fail after the merger. A primary reason could be the mismatch in organizational fit, leading to a poor merger and change management of both companies. Merging two schools of thoughts or cultures is not as easy as one would think. Poor vision and lack of leadership to make things happen contribute much to this failure. Another reason could be a mis-assessment of the value, strengths, and capabilities of the acquired company or the company that acquired. A well performed due-diligence can easily find such issues prior to the acquisition. Yet another reason could be due to confused customers, especially in B2B markets, resulting in declining market share and revenues. Increased operational costs, shorter product life cycles, attrition, etc. could be the other contributing reasons.

But, acquiring a company and shutting it down intentionally is different game. Some strategic (or may be not so) reasons for such an action could be:

- Control the Fragmentation: In order to control the number of options available for the end customer, a company may acquire some substitute products/services and just kill them. This will help in controlling the fragmentation of the market and hence will allow the players to better control the pricing.

- Buying Talent: In the special case of start-up acquisitions, this is an easy way to acquire a best pool of talent. The interest here is to hire a high-performing team, not the idea or product.

- Brand Clash: If the acquired company is not shut down, there could be brand confusion and clash in the market, forcing the parent company to shut it down.

I would love to hear your thoughts on why company’s kill the acquired business intentionally?

Please post your comments and lets debate.

Is Samsung the next Apple?

As the war for mobile gadgets gets even fierce, there are many factors that contribute towards winning. On second thoughts, is this a war at all? Do we need one to win other to lose? Is the mobile devices market a winner takes all market? Shouldn’t we talk about “success” and not winning?

Off late, you may have seen lot of articles on Samsung Vs. Apple with questions such as “Is Samsung trying to be the next Apple?”, and I wonder what if we reverse the question and ask “Is Apple trying to be the next Samsung?” Undoubtedly Samsung is much diverse than Apple. Samsung has so many devices and appliances that touch our lives than Apple’s limited number of products. If Apple is trying to expand its product portfolio from music players, mobile phones, tablets, laptops, etc. to TVs, Cameras, and what not, isn’t it obvious that Apple is the one who is trying to become the next Samsung, which by far has the most variety of electronic gadgets that it manufacturers?

Lets narrow the question down and ask again “If Samsung can be the next Apple?” I would then ask, in what sense? May be within the smart phones and tablets market place? Good, now let’s look if that is possible. For that we have to understand both the companies resources (unique), capabilities, and the competitive advantages that can be derived out of those resources and capabilities. Very different picture, ain’t it?  Samsung has some of the best resources in semi-conductor products, highly skilled engineers and designers, a much broader access to market around the world with lot more touch points to end customers. Apple on the other had has excellent designers, great product concepts, and the most of all – smart marketers and own retail presence. We can dig more, but the point is that we will end up with a very different picture for both companies, although they sell similar products.

A critical source of competitive advantage that both Samsung and Apple uniquely have is the way they have vertically integrated many pieces in the value chain. Each of them have integrated different pieces. This creates a differentiation in the way the companies create value and the way they capture it in terms of recognizable profits and intangible customer relationships. For example, Apple created and controls the OS that its devices run on. Samsung tried to create something of its own, called Bada, but didn’t succeed, and hence making it rely on either Google or Microsoft. Apple has unique advantage through its retail presence that Samsung lacks. This is huge handicap for Samsung in a way, because it has to rely on either the carriers or other retailers to make a significant impact through its marketing tactics, while Apple can carry out a lot without relying on others. We can go on and talk about the various strengths that each company uniquely has.

In summary, I think both Samsung and Apple are great companies with extremely high potential to bring innovative products to market and thereby enhance the quality of life for all of us. It is a pity they are fighting over patent infringements and focusing unnecessary money, effort, and time on it. Instead, if both companies realize the ‘abundance principle’ and try to grow the pie instead of fighting over the share of the pie each company can devour, we all will greatly benefit than we are now. So, I would NOT want to think if Samsung wants to be the next Apple or if Apple wants to be the next Samsung. I would like both companies to create new inventions of significance and improve the overall quality of life for everyone. Of course they will create high profits doing that.

First One

My lack of confidence in writing eloquently held me back from blogging over the past few years.  All that changed after I got inspired by reading the following quote:

“A journey of a thousand miles begins with a single step.” __ Lao-tzu

I took the first step to start my blog, with renewed interest. When I brainstormed to find the topic I could enjoy blogging about, ‘technology’ stood on top of the list and it seemed natural.

Having worked in the technology industry for a long time, I have a firm grasp on how to read the market trends and the industry responses. In this blog I would like to focus on the current trends and happenings in the technology space. I will try to express my opinions on how the dynamics affect us. I also wish to write a few articles on specific topics of my interest once in a while. Lastly, I may dwell occasionally into some business and management topics.

Hope you enjoy my blogs.

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